Customer Satisfaction
ColoursnBlooms is committed to customer satisfaction.
If you have a question that is not answered here, please call 6336 9091 or email info@coloursnblooms.com
Place an Order
| 1 | Options available:
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| 2 | Open order Just state your budget and any known preference, leave the rest to us. |
| 3 | Standard order Select from our range of products at fixed price, with option to upsize |
Prices
All our products are priced in Singapore dollars.
Information Required
Client is responsible for the information provided when placing the order.
ColoursnBlooms cannot be held responsible for any product discrepancy or delivery shortcoming resulting in error of information entered in the order form.
Message card standard format :
Address Recipient eg. Dear XXXXX
Message eg. Happy Birthday
Sender eg From Mum & Dad
Self Collection
Due to the perishable nature of the product, all self collection must be completed within the appointed time.
Payment Mode
| 1 | Direct Deposit to ColoursnBlooms Pte Ltd |
| DBS current account NO. 033-902318-3 | |
| 2 | Credit Card via Paypal |
Payment Terms
| 1 | Individual orders – payment prior to delivery |
| 2 | Company orders – payment within 7 days of invoice date |
Substitution
ColoursnBlooms reserves the right to substitute appropriate flowers and or gift items of equal or higher value in the event when ordered items become unavailable at time of delivery. Utmost care and attention will be exercised in processing each order.
Changes or Cancellation
| 1 | Changes to or cancellation of order is possible only prior to order being processed. |
| 2 | Cancellation will be subject to a service charge of 50% per order if it has already been processed. |
Exchange & Refunds
All products sold are non-exchangeable and non-refundable
Quality Endorsement
In the event of a visible defect on our product, to be verified by ColoursnBlooms, client shall be entitled to a free replacement or a full refund, exclusive of any other indemnity or damages. Product must be sent back to ColoursnBlooms within 24 hours of receiving the item, in original packaging. Client shall bear the delivery charges to ColoursnBlooms, if any.
